Last Updated: 21 September 2026
At Kalakriti, we aim to process and deliver your orders safely and within the timelines mentioned below.
Kalakriti currently offers domestic shipping within India only.
1. Domestic Shipping
We deliver Kalakriti products to serviceable locations across India.
Shipping Charges
Free shipping is available on orders above ₹999.
For orders below ₹999, an applicable shipping charge will be calculated and charged at checkout based on the order and delivery details.
The applicable shipping charges, if any, will be displayed to you before you complete your purchase.
2. Order Processing & Dispatch
Orders are generally processed and dispatched on the same day or the next working day after the order has been successfully placed.
Orders placed on Sundays, public holidays or other non-working days may be processed on the next working day.
In certain circumstances, order processing may take longer due to high order volumes, product availability, operational disruptions, public holidays or circumstances beyond our reasonable control.
If there is a significant delay in processing your order, we may contact you using the contact details provided at the time of purchase.
3. Delivery Timeline
Orders are generally delivered within 7–9 working days from dispatch, unless a different delivery timeline is specifically mentioned on the relevant product page.
Delivery timelines may vary depending on:
Delivery location
Courier serviceability
Weather conditions
Public holidays
Transportation or logistical disruptions
High-volume periods
Unforeseen operational circumstances
Events beyond our reasonable control
The delivery timeline provided is an estimated timeframe and not an absolute guarantee, unless a specific delivery commitment has been expressly stated on the website or otherwise agreed with you.
4. Delivery Address
Orders will be delivered to the shipping address provided by you at the time of placing the order.
Please carefully verify your:
Full name
House/flat number
Street/locality
City
State
PIN code
Mobile number
before completing your purchase.
Changes to Delivery Address
If you need to modify your delivery address after placing your order, please contact us at:
support@shopkalakriti.in
within 2 hours of placing the order.
We will make reasonable efforts to accommodate an address-change request if the order has not yet been processed or dispatched.
Once an order has been processed or handed over to our shipping partner, we may not be able to change the delivery address.
5. Shipping Partner
Kalakriti uses NimbusPost for shipping and logistics management.
Depending on the destination and operational requirements, NimbusPost may assign the shipment to an appropriate courier or logistics partner for final delivery.
Information necessary to fulfil and deliver your order, including your name, mobile number, delivery address and relevant order/shipment details, may be shared with the applicable shipping and logistics providers.
6. Order Tracking
Once your order has been dispatched, tracking information may be provided to you through the contact details associated with your order.
You may use the tracking information provided to check the status of your shipment.
Please allow reasonable time for the tracking information to become active after dispatch.
7. Delivery Attempts
Our shipping or courier partner may make delivery attempts at the address provided by you.
Please ensure that:
The delivery address is accurate and complete;
Your registered mobile number is reachable;
Someone is available to receive the package where required; and
Any delivery instructions provided by you are accurate.
If a shipment cannot be delivered because of an incorrect or incomplete address, unavailability of the recipient, refusal to accept the shipment, or other circumstances attributable to the customer, the shipment may be returned to the sender.
In such circumstances, additional shipping or re-delivery charges may apply where applicable, and the same will be communicated to you.
8. Incorrect or Incomplete Address
Kalakriti is not responsible for delays or failed delivery resulting from an incorrect, incomplete or inaccurate delivery address or contact information provided by the customer.
If you identify an error in your delivery details, please contact us at:
support@shopkalakriti.in
within 2 hours of placing the order.
We will make reasonable efforts to correct the information before the order is dispatched.
9. Delayed Deliveries
We aim to deliver orders within the estimated delivery timeframe mentioned above. However, delivery may occasionally be delayed due to circumstances outside our reasonable control, including:
Severe weather
Natural disasters
Transportation disruptions
Strikes or labour disruptions
Government restrictions
Public emergencies
Courier or logistics disruptions
Other circumstances beyond our reasonable control
If your order is significantly delayed, please contact us at support@shopkalakriti.in. We will coordinate with the relevant shipping partner and make reasonable efforts to investigate the status of your shipment.
Nothing in this Shipping Policy limits any consumer rights or remedies available to you under applicable law.
10. Lost or Damaged Shipments
If you believe that your shipment has been lost, significantly delayed or damaged during transit, please contact us at:
support@shopkalakriti.in
We will coordinate with the relevant logistics partner and investigate the shipment.
If you receive a package that appears visibly damaged, we recommend taking photographs or a video of the package and its contents and contacting us as soon as possible.
If the product received is damaged, defective, incorrect or materially different from what was advertised or agreed, the matter will be handled in accordance with our Refund & Exchange Policy and applicable law.
11. Delivery to the Address Provided
Delivery will be attempted at the address supplied by the customer during checkout.
Once an order has been successfully delivered to the address provided by the customer, the shipment will generally be considered delivered, subject to any applicable consumer rights or claims relating to non-receipt, delivery error, fraud or other circumstances recognised under applicable law.
12. International Shipping
Kalakriti currently does not offer international shipping.
All orders placed through our website are intended for delivery within India only.
13. Contact Us
For questions regarding shipping, delivery or your order, please contact us:
KALAKRITI
Proprietorship of Ashwin Dangayach
Address:
3A, Gulab Bari, Factory Area Road,
Jaipur, Rajasthan – 302012, India
Email: support@shopkalakriti.in
Phone: 8955227423
We will review and respond to shipping-related queries and complaints within the period applicable under law.
14. Changes to This Shipping Policy
Kalakriti may update this Shipping Policy from time to time to reflect changes in our business practices, shipping arrangements, delivery services or applicable laws and regulations.
Any updated version will be published on this page with a revised Last Updated date.
Last Updated: 21 September 2026